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Download Media Transfer Protocol Driver
Media Transfer Protocol(mtp) Device Driver Download

I had recently upgraded my laptop from Windows 8.1 to 10. Since the upgrade, I am unable to connect my Android devices as MTP (or Portable Media Player) devices on Windows.

Files Transmission using Media Transfer Protocol. The host PC must support the USB MSC file system natively or download drivers for it to be compatible. Installation Instructions for the Intel® USB Driver for Android* devices. Download the installer package from https. (Media Transfer Protocol).

The devices that I am using are Nexus 4, Samsung Grand 2 and Kindle Fire HD 7'.Prior to the upgrade I was able to view these as Portable Devices.

All of these are displaying as Android ADB devices. I have tried the usual procedure of deleting that from Device Manager, and choosing Windows to choose an appropriate driver.

Windows 10 doesn't even display an option to add these as MTP USB devices or USB Composite Devices.

Media Transfer Protocol Porting Kit enables you to manage content on any portable device with storage. Download Media Transfer Protocol Porting Kit now.

I have attempted to connect these devices to another Windows 8 machine that I have and they work pretty fine.

Can someone help me with a solution?

ShyamShyam

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4 Answers

MTP is a protocol associated to Windows Media Player but Windows 10 does not include the WMP.The Media Feature Pack for N and KN versions of Windows 10 will install Media Player and related technologies on a computer running Windows 10 N or Windows 10 KN editions. For further information, please see http://support.microsoft.com and query the Knowledge Base for the article number KB3010081.So, download 'Windows10-KB3010081-x86.msu' or 'Windows10-KB3010081-x64.msu' from 'http://www.microsoft.com/en-US/download/details.aspx?id=48231' and install it. The problem will be solved!

The new package to download is: https://support.microsoft.com/en-us/kb/3099229
As in the documentation:

New version for Windows anniversary update 1607 KB3133719https://support.microsoft.com/en-us/kb/3133719

New version for Windows 1709 and above: https://www.microsoft.com/en-us/software-download/mediafeaturepack
Other versions: https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions#section-1

FrankenWidgetFrankenWidget

After Windows 10 Creators (15063) update to get it working I had to navigate to theC:WindowsINF folder then find a file called wpdmtp.inf and install it by right clicking on it.

Matija GrcicMatija Grcic

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I remedied this with my HTC by updating to the latest USB driver. I'd recommend looking on your manufacturer's website for updated drivers. Failing that, trying choosing one of the generic Windows MTP drivers.

AlecAlec

The download of the Media Package may solve this, however I don't have Media Player at home on my Windows 10 Pro N Machine & can connect my removable devices perfectly fine.

You may need to download the Android drivers from Google's page here: http://developer.android.com/sdk/win-usb.html

This is part of the Android SDK, so when you download it, select the USB Driver Package and install that. I had some issues with Windows 7 and Android Drivers, Windows 8 seemed to fix it hence why 10 is fine for me.

Give that a try though and let us know how you get on :)

HTH

JamesJames

protected by Community♦Aug 7 '15 at 10:31

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Source

MTP USB Device

Summary

Could not load driver software

Date

2/13/2014 7:25 AM

Status

Not reported

Description

Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 31.

Problem signature

Problem Event Name: PnPDeviceProblemCode

Architecture: x64

Hardware Id: USBVID_04E8&PID_6860&REV_

Setup class GUID: {eec5ad98-8080-425f-922a-

PnP problem code: 0000001F

Driver name: WUDFRd.sys

Driver version: 6.2.9200.16384

Driver date: 07-26-2012

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Files that help describe the problem

DMI4B61.tmp.log.xml

wpdmtp.inf

Source

Windows

Summary

Video hardware error

Date

1/20/2014 12:49 PM

Status

Not reported

Description

A problem with your video hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Download Media Transfer Protocol Driver

Files that help describe the problem

WD-20140120-1248.dmp

sysdata.xml

WERInternalMetadata.xml

Extra information about the problem

BCCode: 117

BCP1: FFFFFA800E4FB4E0

BCP2: FFFFF8800F1C1880

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_1_7601

Media Transfer Protocol(mtp) Device Driver Download

Service Pack: 1_0

Product: 768_1

2021.08